Setup or Troubleshoot Your Echo Smart Speakers
Get assistance for Echo devices and other smart home devices like bulbs, plugs, doorbells and more.
Let's Talk
Get assistance for Echo devices and other smart home devices like bulbs, plugs, doorbells and more.
Let's Talk
Echo is a hands-free speaker which you control with your voice. It uses the inbuilt AI based Voice Service to play music, make calls, send and receive messages, provide information, news, sport's scores, weather, and more—instantly.
1. Have your Wi-Fi password handyMake sure your PC is connected to your Home Wi-Fi. If you don't know the Wi-Fi password.
2. Download the Alexa appIf you haven't already, you can request for download or update to the latest version of the Alexa app from the chat support.
3. Plug in your Echo devicePlug in your Echo device into an outlet. In about a minute, Alexa will greet you and let you know that it is now in setup mode with a spinning orange ring light.
4. Set up using the Alexa appOpen the Alexa app and follow the on-screen instructions to set up your device. If you aren't prompted to set up your device after opening the Alexa app, tap the More icon to add your device manually or chat now to Get An Expert.
5. Get started, just ask AlexaOnce setup is complete, say "Alexa" to wake your Echo, then ask for music, news, weather, and more - or ask, "Alexa, what can you do?" You'll know Alexa is ready when the light ring turns blue. If it doesn't respond then ask chat support for Expert's Help.
Once you set up an Echo speaker or smart display using the Amazon Alexa app on your smartphone, you can connect it to other smart devices by following these instructions:
1. Set up your smart device using the directions in the product’s mobile app or manual (including installation and Wi-Fi configuration).
2. Select “Skills & Games” from the menu in the Alexa mobile app.
3. Use the search function to find the skill for your device and tap the “Enable” button.
4. Enter the login credentials for your smart home device.
5. Select the devices tab in the Alexa mobile app (it looks like a house) and tap the plus sign “+” at the top of the screen. You can also use the voice assistant by saying, “Alexa, discover my devices.”
6. Alexa then scans your Wi-Fi network for every Alexa enabled device and automatically adds them to your smart home. You can now control these devices with an Alexa voice command or the Alexa app.
Anything that is labeled as Alexa compatible. As of 2020, more than 100 thousand devices were compatible with Alexa. Amazon says that number has grown to over 100 million devices.
The Alexa app is compatible with Android phones 8.0+, iOS 14.0+ phones and Fire OS 7.0+
The Echo is a smart speaker that uses voice commands through Alexa, the voice assistant. Alexa is also the voice assistant in all other smart home Amazon and Alexa-compatible devices.
Yep. All you need is an Alexa-compatible TV or an Amazon Fire Stick to make it happen.
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